Credit Clear Improves Collection Outcomes and Experience
Overview:
Founded in 2015, Credit Clear Limited is an Australian receivables management solution provider that has developed a proprietary digital billing and communication technology platform that helps businesses drive smarter, faster and more innovative financial outcomes by changing the way customers manage their payments through a user experience that the market demands in a digital age.
Credit Clear manages more than 350,000 active customer accounts across a range of industries including transport, financial services, insurance, government and utilities. The Company is based in Australia with headquarters in Melbourne and offices in Sydney, Brisbane, Adelaide, Perth and Geelong.
Credit Clear announced it is leveraging Sisense to harness the power of data to revolutionise its offering.
Business Challenge:
- Transforming the method, experience and effectiveness of debt collection required complex queries across digital and traditional workflows to join data from multiple sources
Solution:
- Sisense Fusion Embed integrates easily, provides multiple options for infusing dashboards into the existing client portal
The flexibility in integrating Sisense fast-tracked implementation for Credit Clear. We wanted an analytics platform that could be easily integrated into our digital platform. Sisense gave us multiple options for embedding dashboards into our client reporting portal.
-Jason Serofino, Chief Product and Technology Officer | Credit Clear
Impact / Value:
- Sisense unifies data in a single location, increasing speed of access and data accuracy
- Simplified analytics and reporting provides clients with visibility to campaign performance and areas of opportunity, while Credit Clear’s introduction of digital and pay-as-you-go options lowers customer stress and creates a better experience
- No-code/low-code solution frees up data scientists and engineers to focus on behavioral analytics
